Frequently Asked Questions
Do you Ship Internationally?
Yes, we ship to most countries worldwide, but certain countries like Germany are very strict with which supplements are allowed through customs so we have excluded Germany from the available list of countries. Please note, we are not responsible for any taxes or VAT that is incurred as the shipment clears customs as each country has different fees involved.
Where are your health products made?
Our nutritional supplements are obtained from Peru, from high in the Andes Mountains and the Amazon rainforest. They are grown, harvested, and processed, then made into capsule form, and shipped to us immediately for optimal freshness and effectiveness!
What is “gelatinized?
Gelatinized means that the maca root has been cooked to remove starch, which is especially important for people with digestive issues like upset stomach, gas, bloating, etc. Gelatinized Maca is more concentrated as it is starch free and more easily assimilated by the body.
What kind of capsules do your products use?
All our health supplements are made with 100% organic, vegan, gluten-free vegetable-based capsules.
How much powder is in each capsule?
500mg of maca are in each capsule. 10 capsules is the equivalent to one teaspoon of powder
Where can I buy your products?
Can orders be modified after they are placed?
No. All orders are final at the time they are placed.
How can I track my order?
Do you offer coupons?
We offer coupons for our products which can be used on our website as well as on Amazon.com. To submit a coupon request, please click here (link to signup page).
Are your products GMO-free?
Madre Nature products are Non-GMO – since our products originate from Peru. Peru has dedicated their agriculture to be non-GMO. (view source)
“ Peru’s ban on GMO foods prohibits the import, production and use of genetically modified foods. The law is aimed at safeguarding the country’s agricultural diversity and preventing cross-pollination with non-GMO crops. It will also help protect Peruvian exports of organic products.”
Are your products kosher certified?
Are your products gluten-free?
Do your products contain sulfites?
No. Madre Nature products do not contain sulfites.
What is the shelf life of your superfood products?
How should superfoods be stored?
What is your packaging made of?
Our product pouches are made of 100% BPA free, non-GMO and food-safe layered plastic film.
Our bottles are PET #1, BPA free and Phthalate free.
Our shipping bags (color black) are made from 100% recycled material.
Do you guarantee your products?
100% SATISFACTION GUARANTEE. We ensure that our customers are completely satisfied and thrilled about our fantastic products. If for some reason you are not satisfied with this product, we will honor a no questions asked full refund. This product
Is it really USDA certified?
Yes it is. Madrenature is USA Based company but our products are imported from Peru.